We are very pleased that you have visited our website and shown interest in GRUPO LAMADRID and our services. To ensure you feel secure and comfortable while browsing our website, we take the protection of your personal data and the confidential processing thereof very seriously.
With this information on data protection, we want to keep you informed of which data we store, when we store it and for what purpose we use it, naturally complying with current regulations on data protection at all times.
Continuous technological development, modifications of our services or regulations, as well as other reasons, may lead us to modify our information regarding data protection. For this reason, we reserve the right to modify this data protection statement at any time and we ask you to regularly inform yourself by consulting the updated version thereof.
Unless otherwise provided for in the following sections, personal data will not generally be collected, processed or used when using our web pages.
When accessing our web pages, our servers will automatically collect general information. This information includes the type of web browser, the operating system used, the domain name of the internet service provider, the IP address of the computer used, the web page from which you visit us, the pages that you visit as well as the date and duration of the visit.
This data cannot be used by us to identify each user. On the other hand, we will only statistically evaluate the information and will exclusively use it to improve the attractiveness, content and functions of our web page.
The European Union’s General Data Protection Regulation (GDPR) defines personal data as follows:
All information relating to an identified or identifiable natural person (hereinafter “the interested party”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
If your authorisation is requested in order to process personal data, the legal basis for doing so will be Art. 6 para. 1 (a) of the GDPR.
When processing your personal data in order to fulfil a contract between you and GRUPO LAMADRID, Art. 6 para. 1 (b) of the GDPR will be taken as the legal basis. This will also apply to the processing of personal data that is required in order to carry out pre-contractual measures.
If the processing of personal data is necessary in order to comply with a legal obligation to which our company is subject, the legal basis will be Art. 6 para. 1 (c) of the GDPR.
If the processing is necessary in order to safeguard a legitimate interest of our company or of a third party, and if the interests and fundamental rights and freedoms of the interested party do not take precedence over the aforementioned interest, the legal basis for said processing will be Art. 6 para. 1 (f) of the GDPR.
The personal data of the interested party will be deleted or blocked so that it is no longer stored. Likewise, data storage may occur if provided for by the European or national legislator in EU regulations, laws or other standards to which the interested party is subject. The data will also be blocked or deleted if the storage period stipulated by these regulations expires, unless there is a requirement to continue storing the data for the conclusion or fulfilment of a contract.
Personal data will only be collected if you provide it at your own initiative, for example, in order to place an order, provide the service or related activities, or to register for personalised services. If you are sent advertising, you will be informed of the intended purpose of the processing and, if necessary, you will be asked for authorisation to store the data.
The personal data collected on our web pages will only be used without your consent to place orders or process your inquiries. Likewise, your data will only be used with your consent in a centralised database of clients and interested parties that is managed by GRUPO LAMADRID. The use of said data will be limited to advertising purposes and market and opinion studies. You can revoke your consent for the future at any time.
Your data and its processing will be protected from access by unauthorised persons. Remember that any unencrypted emails that are sent will not be protected from unauthorised access.
Your data will not be sold, rented or assigned to third parties in any other manner than that which is described here. The transmission of personal data to public institutions and authorities will only be carried out in accordance with binding national regulations. We require our employees, agents and distributors to maintain the strictest levels of confidentiality.
You can contact us through our email address or the contact form. We will use the personal data that you provide us with through this channel exclusively for the purpose for which you provided the data when contacting us.
If we request information in our contact form that is not mandatory in order to contact us, we will identify it as optional at all times. This information will help us to refine your query and process it in the best way possible. The provision of said information will be explicitly voluntary and with your consent. If this information is related to communication channels (email, telephone, etc.), you will also consent to be contacted through said channel, if necessary, in order to respond to your inquiry.
You can revoke your consent at any future time.
You have the ability to register on our website and create an account as a user. For this registration, we will collect and store your data (optional) that is listed below:
• First Name
• 2nd Surname
• E-mail (user name)
Once you have completed the registration, you will receive a personalised login that is protected by a password, where you can access and manage the information you have provided. Registration will be voluntary but may be a condition for using our services.
You can subscribe to our client newsletter. To subscribe to our newsletter, we use the so-called double opt-in. This means that once you have indicated your email address, we will send you a confirmation message, in which we will ask you to confirm that you would like to receive the newsletter. If you confirm this, we will save your email address until you unsubscribe from the newsletter. The sole purpose of said storage is to be able to send the newsletter. Likewise, we will save your IP addresses when you register and confirm the subscription, as well as the time when said actions occur, in order to avoid any fraudulent use of your personal data.
The only information that is required in order to receive the newsletter is your email address. The other information that is indicated separately is voluntary and will only be used to personalise the newsletter. This data will also be fully eliminated in the event you revoke consent.
You may revoke your consent for the sending of the newsletter at any time. You can do so by clicking on the link that appears in each newsletter message. The data that you provide will not be passed on to third parties.
Your data will be provided to external service providers that are commissioned by us, who provide GRUPO LAMADRID with support in the provision of its services.
The processing of your personal data by data processors will be governed by an order processing contract, according to Art. 28 of the GDPR.
The aforementioned service providers will only have access to the personal information that is needed in order to carry out the corresponding activity. It will be prohibited for said service providers to transfer your personal information or use it for different purposes, especially for their own advertising purposes.
In the event that external service providers access your personal data, we will guarantee that they also comply with current data protection regulations through legal, technical and organisational measures, as well as through regular controls.
Your personal data will not be transferred to other companies for commercial purposes.
In the collection of personal data through web page optimisation tools, we refer to our legitimate interest according to Art. 6 para. 1 (f) of the GPDR in conjunction with recital no. 47, according to which direct marketing normally represents a legitimate interest. Your interests and fundamental rights and freedoms will not prevail over our advertising interest, given that our data protection statement provides a comprehensive explanation of our data collection process and you can opt-out at any time (through a link or by configuring your browser). Likewise, we only use pseudonymised tracking.
Cookies are used on certain parts of our pages. A cookie is a small text file that is downloaded from a web page onto your hard drive. Cookies do not damage your computer and do not contain viruses. The cookies on our web pages do not collect any personal data. We use the information contained in cookies to facilitate the use of our pages and to adapt them to your needs.
Our page uses both Session Cookies and Permanent Cookies. Session Cookies are temporary cookies that are stored on the user’s Internet browser until the browser window is closed and they are deleted. Permanent Cookies are used for repeat visits, stored in the user’s browser for a certain period of time (usually 1 year or more). Said cookies are not deleted when you close the browser. This type of cookie is used to remember the user’s preferences when they return to the page.
You can also use our website without cookies. If you do not want cookies to be stored on your computer, you can disable this option in your browser settings. You can delete the cookies stored in your browser settings at any time. The manufacturer’s instructions for each browser will explain how to do so in each case. However, we would like to remind you that our website’s offer may be limited if cookies are deactivated.
Social bookmarking (Facebook, YouTube…) is integrated into our website. Social bookmarking refers to Internet bookmarks that allow the users of such services to collect links and news, which on our website appear as a link to the respective services. By clicking on the integrated graphic, you will be redirected to the page of the service. In the provisions on data protection for the respective service, you can consult the information on the use of your personal data when using said web pages.
GRUPO LAMADRID applies technical and organisational security measures to protect your data that we manage from any intentional or unintentional manipulation, loss or destruction, or access to it by unauthorised persons. Our security measures are improved continuously in accordance with technological progress.
When processing your personal data, you are an interested party according to the GDPR, for which you have the following rights against the controller:
(a) Right of access according to Art. 15 of the GDPR
You may ask us to confirm whether or not we are processing personal data that affects you. If we have processed your data, you will be entitled to additional information rights according to Art. 15 of the GDPR.
(b) Right to rectification
If your data that we have collected is incorrect or incomplete, you may ask us to rectify it without delay, in accordance with Art. 16 of the GDPR
(c) Right to restriction of processing
By virtue of the provisions of Art. 18 of the GDPR, under certain circumstances you may ask us to restrict the processing of personal data that may affect you.
In accordance with the restriction, your data may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. Before lifting the restriction, we will inform you accordingly.
(d) Right to erasure
If the event that one of the reasons prevails according to Art. 17 para. 1 of the GPDR, you may request the immediate erasure of personal data concerning you without undue delay, unless there is an exception to the obligation according to Art. 17 para. 3 of the GDPR.
(e) Right to be informed
If you have exercised the right to rectification, erasure or restriction of processing, we will be obliged to notify all recipients of your personal data, according to Art. 19 of the GDPR, unless the notification is impossible or requires a disproportionate amount of effort. You will also have the right to be informed of the recipients by the controller.
(f) Right to data portability
Also, in accordance with Art. 20 of the GDPR, you have the right to obtain from us the personal data concerning you in a machine-readable format and to have us transmit the data to another data controller without any impediment, as long as the requirements of Art. 20 para. 1 (a) of the GDPR are met, or to insist that we transmit your personal data directly to another data controller, provided that this is technically feasible and does not harm the rights and freedoms of other people. This right shall not apply to the processing of personal data that is necessary in order to fulfil a function of public interest or to exercise a public power.
(g) Right to object
You have the right to object to the COMPANY’S processing of the data concerning you at any time, in accordance with Art. 6 para. 1 (f) of the GDPR.
We will stop processing your personal data, unless there are compelling legitimate grounds for its processing that override your interests, rights and freedoms, or if the processing serves to establish, exercise or defend legal claims.
(h) Right to revoke the declaration of authorisation according to the data protection regulations
You will have the right to revoke your declaration of authorisation at all times, according to the data protection regulations, through a declaration made before the COMPANY. Revoking your authorisation will not affect the legality of the processing carried out under the authorisation up until its revocation.
(i) Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you will always have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of the personal data concerning you infringes this Regulation.
This data protection statement will be continuously adapted as the Internet or our offer develops. Modifications will be announced on this page in due time. To remain informed of the current state of our provisions on data use, we recommend consulting this page regularly.